Inbound & Returns Analyst (she/he/they) - LATAM based

We are looking for an Inbound and Returns Analyst to be the area’s analytical reference, in order to provide visibility about the performance of our 3PLs. Revolutionize inbound and returns logistics processes, leveraging technology, process optimization, and cross-functional collaboration to drive cost savings and operational excellence in our 3PL operations. Requirements Expected outcomes & responsibilitiesBe the area’s analytical reference, in order to provide visibility about the performance of our 3PLsControlling 3PLs and internal performance on Inbound and Returns ProcessesUnderstand in-depth our end-to-end operations in order to develop new reports and KPIs that help us drive continuous improvementsManage different projects together with internal and external teams.Inbound Management3PL Control, Reporting and TouchbaseManage Marketplace InboundsAnalyze, report, and help solve Inbound issuesContribute to developing standard procedures to request credits/penalties to vendors.Returns ManagementControls the Returns Management AuthorizationExperience/ QualificationsAt least 3 years of experience in logistics operation At least 1 year of experience handling reverse logisticsKnowledge of supply chain processes and understanding the main processes in a logistics warehouse.Excel proficient - data analysis (Advanced level)Nice to have: Knowledge of Tableau and Power BI Strong grasp of English language, including spoken and writtenGood problem-solving skills and confidence when facing challengesContinuous learning and growth mindsetGood interpersonal & communication skills; positive work attitudeGood analytical and problem-solving skills.Able to have the right follow-up and monitoring of action items and KPIsA responsible team player who works well with othersAble to make good decisions independentlyWhat we offer:Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.Opportunity to grow and develop both professionally and personally.Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.Openness to new ideas and initiatives.Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!